Argumentation Training and Techniques for Persuasion

Emotional and interpersonal self-management, controlling emotions in challenging conversations, recognising unfair or manipulative conversation partners, three core strategies of self-defence in dialogue, expressing or constructively regulating anger, identifying personal strengths and weaknesses in communication, interpreting intentions and preventing manipulation attempts, responding to unsophisticated objections, understanding the positive impact of contrary opinions, argumentation fundamentals, bringing conversations to an objective level, fair argumentation and the concept of “creative aggression”, active listening and accurate interpretation, targeted reaction techniques, five essential rules for convincing argumentation