Sales Training

Planning and organisation of negotiations in sales, process of sales negotiations from welcoming and contact to information, argumentation, pricing and closing, argumentation techniques, knowledge of human nature as a key to success in sales, dealing with different customer types, achieving sympathy and trust, transferring positive emotions, increasing social competence as the foundation for successful sales and consulting, relevance of mutual respect and attention in customer relations, optimising self-presentation, emotional intelligence in sales, applying rhetorical concepts and targeted questioning techniques, co-creation with customers to develop creative solutions, pricing dialogue and strategies to overcome price resistance, closing techniques for successful sales, NLP approaches in sales, managing emotions and relationships as a salesperson