Digitize Employee Feedback

Digitize performance reviews, goal agreements and feedback processes with courseticket’s AI-supported platform—transparent, measurable and efficient.

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Adaptive LXP for feedback & goals

Our learning platform USPs at a glance

Highly competitive compared to fully custom solutions—while still offering the highest possible degree of customization for employee feedback and reviews in your organization.: Cost
Go live in just a few days—with an individual setup tailored to your requirements so you can start employee feedback and review processes efficiently.: Speed
Proven LXP/LMS/LCMS foundation for employee feedback and reviews—already used in many deployments, with the reliability and scalability of a SaaS solution.: Reliability

Problem & solution

Move away from paper—towards data-driven employee feedback

Performance reviews and goal conversations are critical for retention and development—yet many organizations still run them manually. courseticket automates reviews, feedback and goal tracking.

Structured performance reviews with clear KPIs
Automated goal & feedback tracking
Integration into HR strategy & competency management

Contents

Problem & solution
Features & benefits
AI & automation
FAQ

Features & benefits

Essential features for digital employee feedback

Run structured conversations with built-in rating logic.

Use SMART goals with automatic progress measurement.

Benefit from data-driven insights and real-time feedback.

Combine feedback from managers, peers and self-assessment.

Run structured conversations with built-in rating logic.

WBS Training Zitat — Ulf Seegers
Manager Digital Journey LX/UX

Seamlessly integrated into your HR systems and processes

courseticket integrates into existing HR tools via REST API, LTI and SCORM/xAPI—for centralized control of employee conversations and review cycles.

REST API & SSO for secure access: Microsoft Entra ID & SAML/OAuth
SCORM/xAPI compatible: xAPI (Tin Can) & LTI 1.3/SCORM
HR, payroll & talent systems API: Connect to your existing systems
Gamification & scoreboards: Social learning & employee incentives

Successfully implemented projects. Do it like ...

AI & automation

Artificial intelligence for fair & objective employee feedback

AI-supported analyses help leaders evaluate fairly. courseticket detects patterns, learning progress and potential automatically.

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AI-based analysis of feedback & performance data

Enable automated course recommendations.

Automatic learning & development recommendations

Assign skills and recommend learning paths automatically.

Accessibility in career & competency development

Onboarding supported by accessibility assessments.

Frequently asked questions about digital employee conversations

With structured review templates, 360° feedback, SMART goal agreements and automated goal/progress tracking. Dashboards show trends, skill gaps and completion rates.

Yes. Via REST API and SSO (SAML/OAuth/Microsoft Entra ID) plus SCORM/xAPI/LTI. Integrations with SAP, Workday and others improve data quality and reduce duplicate data entry.

Yes. Goals can be defined per role or team; AI recommends learning paths and content. Progress and goal achievement are measured automatically.

Yes. All personal data is hosted exclusively in Germany and processed in encrypted form. Hosting meets ISO standards including ISO/IEC 9001:2015 and ISO/IEC 27001:2022.

Secure hosting

Our hosting is GDPR-compliant and located in Germany. Our hosting partner meets international security and quality standards, including ISO/IEC 27001:2022 and ISO/IEC 9001:2015. Payment processing for integrated e-commerce functionality is handled by PCI DSS-certified payment providers.